Legal
Terms of Service
Last updated: June 16, 2026
These Terms of Service govern your use of RetailEase and our website. Please read them carefully. By using RetailEase, you agree to be bound by these terms.
Acceptance of Terms
By purchasing or using RetailEase, you agree to these Terms of Service. If you do not agree, please do not use the software. These terms apply to all versions of RetailEase including the offline desktop app, the online desktop app, the web version, and this website.
License
Offline version: when you purchase the offline license, we grant you a non-exclusive, non-transferable license to install and use the software on the number of devices specified by your plan. This is a one-time purchase. Online and web versions: access is granted on a subscription basis. Your access continues as long as your subscription is active. Cancelling your subscription ends your access at the end of the current billing period. All licenses are for personal or business use and are not for resale or redistribution.
Restrictions
You may not reverse-engineer, decompile, or disassemble the software. You may not rent, lease, or sublicense RetailEase to others. You may not remove or alter any proprietary notices or labels on the software.
Payment and Refunds
Offline version: sold as a one-time purchase. If you are not satisfied, contact us within 30 days of purchase for a full refund. Online and web versions: billed on a recurring basis as per the plan you selected. You may cancel at any time. If you are not satisfied within the first 30 days, contact us for a full refund. All refund requests should be submitted through the contact page on our website.
Updates
Offline version: we provide free updates within the major version you purchased. Major version upgrades may require a separate purchase and we will notify you in advance. Online and web versions: updates are included as part of your subscription at no extra cost.
Termination
We reserve the right to terminate your license or subscription if you violate these terms. If we terminate without cause, we will provide a pro-rated refund for any unused period.
Limitation of Liability
RetailEase is provided as is. To the maximum extent permitted by law, Hedvo shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the software. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.
Governing Law
These terms are governed by the laws of India. Any disputes arising from these terms shall be resolved in the courts of New Delhi, India. If you are located outside India, you agree to submit to this jurisdiction.